Administrator or Field Technician licenses
Administrators have access to all the rights by default. You need minimum one Wello administrator. Typical administrator profiles can be:
the Wello account holder,
the system administrator,
the CEO, the IT Manager, the Service Manager...
Field Technicians using the Wello Solutions app for technicians
Backoffice or timesheet licenses
Backoffice users need to work on the web portal only. Typical back office profiles are:
Planners
Call center
Helpdesk
Accountancy, Finance
Project managers, Contract managers,
Sales people, Account managers
Timesheet users using the Wello Solutions app for timesheet users
Consultants, inspectors, instructors
Assistant technicians, interim technicians, trainees
Technicians who only need to register timesheets
Note that back office users can also have access to the timesheet app
Subcontractor credits
technicians that are subcontractors and thus use the Wello Solutions app for subcontractors.
Note that in the app stores, you will find only one Wello Solutions app. The app adapts automatically to the profile of the user, whether a field technician, a subcontractor or a timesheet user.