A self-employed technician is someone who is like a freelance technician that you plan now and then and is using the Wello mobile app to complete the work orders.

A contractor or subcontractor is a company to whom you assign work orders and this company is as well using the Wello Solutions to plan and complete these work orders with their own team.

For this use case, the same licenses can be used as for your regular team (back office licenses for the portal users and technician licenses for the technicians).

We see a self-employed technician as someone who works now and then for you. This can be a technician who will do several work orders per month or, in more remote areas or new markets, will just complete a few work orders per year.

To cover this specific use case, Wello has developed a specific 'approach'. For self-employed technicians you’ll just need subcontractor credits. It is a pay-as-you-dispatch model, specifically adapted to self-employed technicians on which you don't usually plan 5 jobs a day, like you would do with your own team of technicians.